Shipping

We process all orders within 1–2 business days after payment has been received.

Delivery within Germany typically takes 2–5 business days. International delivery times may vary depending on the destination country.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, if available.

Shipping Costs

Shipping costs are calculated and displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions for orders that meet certain requirements. Any applicable offers will be displayed on our website or during checkout.

International Shipping

We currently ship to selected countries. Available shipping destinations are displayed during checkout.

Orders shipped outside the European Union may be subject to customs duties, import taxes, or other local charges. These fees are the responsibility of the customer.

Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information.

Delivery Delays

While we strive to deliver all orders on time, delays may occasionally occur due to shipping carriers, customs processing, weather conditions, or other unforeseen circumstances beyond our control.

Undeliverable Packages

If a package cannot be delivered due to an incorrect shipping address, refusal of delivery, or failure to collect the package, any additional shipping costs may be deducted from your refund.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

Email: info@goharbeautywelt.com

Phone: +49 163 4862741