Privacy policy

Last updated: July 22, 2026

At Gohar Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or otherwise interact with our services.

By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history and transaction details
  • Account information (if you create an account)
  • Device information, browser type, IP address, and cookies
  • Information you provide when contacting our customer support

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Process returns, exchanges, and refunds
  • Communicate with you regarding your orders
  • Provide customer support
  • Improve our website and services
  • Detect fraud and maintain website security
  • Comply with legal obligations
  • Send promotional emails if you have subscribed to our newsletter

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and provide personalized content and advertising.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Information

We only share your personal information when necessary to operate our business.

This may include:

  • Shopify (our e-commerce platform)
  • Payment providers
  • Shipping carriers
  • IT and hosting providers
  • Analytics providers
  • Legal authorities when required by law

We never sell your personal information to third parties.

Shopify

Our online store is hosted by Shopify. Shopify securely processes certain personal information in order to provide payment processing, website functionality, fraud prevention, and order management services.

For more information, please visit Shopify's Privacy Policy.

International Data Transfers

Some of our service providers may process your personal information outside your country of residence.

Where required by law, we use appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to protect your personal information.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be published on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Gohar Cosmetics

Address:
Kurt-Schumacher-Straße 92c
44532 Lünen
Germany

Email: info@goharbeautywelt.com

Phone: +49 163 4862741